Return Policy

At Avery Radiance, we stand behind the quality of our vegan skincare products. We want you to love your purchase, and if for any reason you are not completely satisfied, we offer hassle-free returns within 30 days of purchase.

Eligibility for Returns:

• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• Returns must be initiated within 30 days of the purchase date.

Return Process:

1. Initiate the Return: To initiate a return, please click HERE to provide your order number and shipping zip code. Click 'Submit; and we'll guide you through the process and provide you with a return authorization if applicable.

2. Packaging Your Return: Please ensure that the item is securely packaged to prevent damage during transit. We recommend using the original packaging if possible.

3. Shipping Your Return: We are responsible for paying the shipping costs for returning your item. Shipping label will be provided with a trackable shipping service and shipping insurance to ensure your return is delivered to us safely.

4. Processing Your Return: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Refund or Store Credit:

• If your return is approved, we will process your refund to the original method of payment or issue store credit, as per your preference.
• If you are receiving a refund, it may take some time for the credit to appear in your account, depending on your payment provider.

Damaged or Defective Items:

• If your item arrives damaged or defective, please contact us immediately with photos of the damage. We will assess the issue and provide you with a replacement or a full refund, including any shipping costs incurred.

Contact Us:

If you have any questions about our return policy or need assistance with a return, please don't hesitate to contact us at info@averyradiance. Our customer service team is here to help!